Front Office

For general inquiries:

Contact a Counselor

If you want to meet with a career or college planning counselor, please select Schedule an appointment.

To voice concerns or provide positive feedback to help us improve our products and services:

Submit feedback

*Please DO NOT provide your sensitive information such as Social Security numbers or account numbers.

Monday-Friday, 9:00 AM – 5:00 PM

Loan Origination

Looking for help taking out a loan?

Monday–Thursday, 8 AM–8 PM EST, and Friday, 8 AM-5 PM EST

Loan Servicing

Looking for help paying your bill or managing your current loan?

Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Nelnet at https://nelnet.com or via phone at 888-486-4722.

Borrowers with private loans (Granite Edvance, EdvestinU, Tree, Leaf) should contact Firstmark Services at secure.firstmarkservices.com or via phone at 844- 399-7535.

    Get Directions

    Address

    Granite Edvance
    3 Barrell Court
    Concord, NH 03301-8543

    Get directions

    Meet our team

    Everyone at Granite Edvance is focused on our mission: supporting New Hampshire students and families in navigating their education and career pathways. See the faces behind the mission and get to know us better.

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